1. Introduction
Wanderlust Travel Agency ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, contact us, or book our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, address, and travel preferences.
- Booking Information: Passport details, payment details, emergency contact, special requirements.
- Technical Information: IP address, browser type, device information, browsing behavior collected via cookies.
- Communication Data: Messages sent through contact forms, WhatsApp, email, or social media.
3. How We Use Your Information
Your data may be used for the following purposes:
- To process bookings, payments, confirmations, and invoices.
- To provide customer support and respond to inquiries.
- To improve our website, services, and user experience.
- To send travel updates, offers, newsletters, and promotions (only if you opt-in).
- To comply with legal obligations and regulatory requirements.
4. Cookies & Tracking Technologies
We use cookies and similar tracking tools to:
- Analyze website traffic and performance.
- Remember user preferences and enhance navigation.
- Display relevant promotions and travel recommendations.
You can manage or disable cookies through your browser settings.
5. Sharing of Information
We do not sell or rent your personal data. However, we may share it with:
- Trusted third-party partners: Airlines, hotels, transport providers, visa consultants, insurance companies.
- Payment processors: For secure payment verification.
- Legal authorities: When required by law or government regulations.
6. Data Security
We implement industry-standard security measures to safeguard your data from unauthorized access, alteration, or misuse. However, no digital transmission is 100% secure; users accept this inherent risk.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law (such as tax, accounting, or legal requirements).
8. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Ask for deletion of your data (subject to legal limits).
- Withdraw consent for marketing communications at any time.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party sites.
10. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect data from children unless required for travel bookings with parental consent.
11. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on this page. Continued use of our services indicates acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Wanderlust Travel Agency
Phone: +91 81415 32478
Email: info@wanderlust.com
Address: 901-910, APMC, Krushi Bazar, Ring Road, Sahara Darwaja, Surat-395003, Gujarat
Last updated: November 25, 2025